What to Expect

Referral Requirements

To make a Medicare claim, a valid referral is required.  A valid referral can be for 12 months from your General Practitioner or 3 months from your specialist.  If you have no valid referral or valid Medicare card at the time of your appointment you will be liable for the entire payment of services.

Appointments

Booking an appointment is made by contacting the clinic once the patient has a valid referral. If the appointment is urgent, the referring physician can call the clinic on the patients' behalf and request an urgent review.

It may be requested that a referral be faxed through to the clinic in order for our Cardiologists to assess the urgency and make arrangements for an urgent appointment.

Attending the Appointment

To help your appointment run efficiently, it is important that:

  • The Cardiovascular Centre has or you bring in a valid referral. This allows the Cardiologist to have an informed history and allows the patient to receive rebates from Medicare.
  • If it is your first appointment you will be asked to complete a patient information sheet. You can download this prior to your appointment and bring in the completed form at the time of your appointment.
  • It is important that you bring your Medicare and concession cards in order for correct billing and to receive rebates from Medicare.
  • Please ensure that you provide your Cardiologist with your current medications, if it is easier you could provide a list or bring your medications with you.

 

New Patients

If it is your first time to the clinic your initial assessment may be conducted by our experienced cardiac nurse.  This will enable him/her to become familiar with your problems and organise any investigations which your Cardiologist will need.   We have found that this system streamlines the process of the first assessment and improves overall patient care.

Test Results

Test results will generally not be given over the telephone.  This is to ensure adequate follow-up care in response to the results.  These should be followed up with your GP or when you attend the next appointment at the Cardiovascular Centre.

Scripts

Repeat scripts are usually provided during your ongoing follow-up with your GP or at your next appointment with the Cardiologist.  If you request a script, in-between appointments may incur a fee.

Warfarin Dose

If you are on Warfarin it is essential to follow-up INR results for appropriate dosage adjustments.  It is very important to establish a follow-up plan with you General Practitioner as usually INR checks and Warfarin dosage adjustment are managed by your local doctor.  If you request the staff at the Cardiovascular Centre to manage your INR checks and Warfarin dose adjustments in place of your GP, there may be a fee for this service.

Personal Information

Patient information collected by this Centre is accessible only to our staff and allied health practitioners and will not be released to third parties without your consent.  Please refer to our privacy statement for more details.

Accounts

You will be asked to settle your account on the day of your appointment.  You may make your payment by cash, credit card or EFTPOS.  We can then submit the claim to Medicare on your behalf and you will be reimbursed directly from Medicare either by cheque or by direct payment into your nominated bank account.  Please inform our staff if you have any concession cards.

We take pride in the services we offer and welcome any comments.  Please feel free to discuss any suggestions and concerns you may have with our staff.

  • Professor Sanders says...

     
    Atrial fibrillation is a consequence of several reversible risk factors - high blood pressure, diabetes, obesity, sleep apnoea, and excessive alcohol. Your management of atrial fibrillation must include strict control of these risk factors.

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